All answers to your tk91 questions in one place

Opening an account at tk91 is very simple. Go to the main page, click the registration button, and fill in the form with your name, mobile number, and password. Keep in mind that every detail must be entered correctly, as they will be checked during verification later. Once registration is complete, you can log in directly from the tk91 Login page.

Your username must be at least 6 characters long — use a combination of English letters and numbers. For your password, use at least 8 characters and include a mix of uppercase letters, lowercase letters, and a number. Avoid easily guessable passwords (such as 123456 or your own name). Changing your password regularly is a good security habit.

No, tk91's policy allows only one account per player. Creating multiple profiles using the same device, mobile number, or payment account is a violation of the terms of service. If such activity is detected, both or all accounts may be suspended. If you have an issue, contact us directly via live chat and we will help.

After logging in, you can update certain details such as phone number, email address, and preferred language in the "Profile" or "Account Settings" section. However, to change core identity information like your name or date of birth after verification, you will need to contact the support team. Before making any changes, make sure the information matches your payment account.

The main purpose of verification is to ensure the security of your account and prevent unauthorized use. It confirms that the rightful owner — not a third party — is making withdrawals. This process works as part of SSL encryption and fair play policies that keep the tk91 platform secure. Once verification is complete, your access to all services becomes smoother.

A verification request is typically sent when you make your first significant withdrawal, or when unusual activity is detected on your account. In some cases it may also be required when adding a new payment method. Completing verification in advance avoids any delays at the time of withdrawal.

For identity verification, a National ID card (NID) is the easiest and most accepted document. A passport or driving licence is also acceptable. For address verification, a recent utility bill or bank statement can be submitted. Make sure the photos of your documents are clear and all information is legible.

Yes, this is very important. The name you registered with on your tk91 account must exactly match the name on your bKash, Nagad, Rocket, or bank account. Any difference in names may cause your withdrawal request to be held. Using a payment method under a different name goes against our policy, and transactions in a third party's name are not accepted.

Absolutely. All submitted documents are stored securely using SSL encryption. They are used only for the purpose of the verification process and are never shared with any third party. Under tk91's privacy policy, keeping your personal information completely confidential is our responsibility.

tk91 has a total of four VIP levels. Bronze — up to 0.4% weekly cashback; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5% weekly cashback. The higher the level you reach, the more cashback and special benefits you receive.

Each week, cashback is calculated as a percentage based on your VIP level relative to your total betting activity for that week. Once the week ends, the calculated cashback amount is credited to your tk91 account. This cashback can be used directly for betting. Detailed cashback terms and conditions can be found on the "Terms and Conditions" page.

Playing at tk91 regularly and consistently will automatically advance your VIP level. The more actively you play and the more you continue betting, the sooner you will have the opportunity to reach the next level. There is no need to set any specific turnover target yourself — your activity is tracked automatically.

In addition to cashback, higher VIP levels come with benefits such as priority access to special promotions, faster withdrawal processing, dedicated personal account manager support, and invitations to special events. Platinum level members enjoy the most benefits. For a detailed list of benefits at each level, ask via live chat.

The minimum withdrawal amount at tk91 is ৳800. Requests for less than this amount cannot be processed. So before withdrawing, make sure your account balance is at least ৳800 or more.

After the request is approved, the money usually reaches your mobile banking or bank account within 30 minutes to 3 hours. In most cases it is even faster than that. However, a slight delay may occur during periods of high network load. Having verification completed in advance makes the process smoother.

Yes, tk91's withdrawal service runs 24 hours a day, seven days a week. Requests can be submitted at any time — night or holiday. However, for bank transfers, some delay may occur depending on the processing time of the relevant bank. bKash, Nagad, and Rocket are generally active around the clock.

A pending status means your request is currently under review by our team. This can happen if your account has not been verified, if wagering conditions have not been met, or due to an automatic review of high-value transactions. If it remains pending for too long, contact us via live chat — our team is available 24/7 to help.

No, tk91 strictly prohibits third-party payments. The bKash, Nagad, Rocket, or bank account used for withdrawal must match the name on your own tk91 account. Any attempt to withdraw to an account in someone else's name will result in the request being cancelled.

The minimum deposit amount at tk91 is ৳300, and this applies equally to every payment method — whether bKash, Nagad, Rocket, or bank transfer. If you deposit ৳300 or more for the first time, you will be eligible for a 200% welcome bonus.

tk91 currently supports four payment methods: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). No other payment options are currently available beyond these methods.

After logging in to your tk91 account, go to the "Deposit" section and select bKash as the payment method. Follow the instructions shown on screen, enter the amount, and send the payment to the bKash number provided. After making the payment, enter the transaction ID in the confirmation box. Your account is usually credited within a few minutes.

Yes, the process for depositing with Nagad is the same as bKash. Go to the deposit section, select Nagad, set the amount, and send money from the Nagad app to the number shown. Once you submit the transaction ID in the confirmation field, the process will be complete. The minimum of ৳300 applies.

First, wait a little — deposits usually reflect within a few minutes. If it still has not appeared after 15 to 20 minutes, contact live chat with your payment proof (transaction ID, screenshot). Our support team is active 24/7 and will verify and resolve the issue quickly. Never send payment more than once — contact support first.